FAQs | Drayton Valley Storage Storage Units

We’re Here To
Help You Figure
Things Out

Frequently Asked Questions

Drayton Valley Storage is dedicated to providing you with hassle-free storage solutions.
Below are frequently asked questions for your information!
If you have other questions, please contact us.
Our staff have local knowledge so we are better able to serve you.

Is Drayton Valley Storage locally owned?

Yes! Drayton Valley Storage is a locally owned and operated self-storage company in
Drayton Valley, Alberta. Our team lives and works in the communities we serve, so we
understand local storage needs.

Is there a fee to reserve a storage unit?

No. Reserving a storage unit is always free. There are no booking or reservation fees.

Do I need a deposit for a gate card or opener?

No deposit is required. You can access the facility using our free mobile app on your
phone.

Is a security deposit required?

No. We do not require a security deposit to rent a storage unit.

How much does a storage unit cost in Drayton Valley?

Storage unit prices vary by size, availability, and season. For current rates and promotions, please visit our Rates page on our website or contact our office if you’d like help choosing the right unit

Do you offer month-to-month rentals?

Yes. All of our storage units are rented on a flexible month-to-month basis with no long-
term commitments required.

Are there any hidden fees?

No. We believe in transparent pricing and do not charge hidden fees.

Do you offer discounts or promotions?

Yes. We regularly offer seasonal promotions and referral rewards. Ask our team about
current offers.

Can I rent a unit the same day?

Yes. Same-day storage rentals are available, subject to unit availability.

Do you sell boxes and packing supplies?

Yes. We sell environmentally friendly moving boxes and packing paper at our storage
facility, along with locks, mattress covers, bubble wrap, stretch wrap, and other moving
essentials.

Is there room for moving trucks and trailers?

Yes. Our facility is designed for easy access by moving trucks, trailers, and delivery
vehicles.

Who is allowed to access my storage unit?

Only you and the people you specifically authorize can access your storage unit. If you’d
like to add an authorized user, our team can update your account for a one-time
administrative fee. Don’t hesitate to contact our office for assistance.

Do you offer vehicle, boat, or motorcycle storage?

Yes. We offer secure RV, boat, and vehicle storage with gated access.

Is your facility good for long-term furniture storage?

Yes. Our clean, dry, and secure units are ideal for long-term furniture and household
storage.

Do you offer business storage?

Yes. Many local businesses use our storage units for inventory, tools, equipment, and
documents.

What happens if I’m late on rent?

If you anticipate a late payment, please contact us as soon as possible. Our team will
work with you to help avoid service interruptions.

What items am I allowed to store?

You may store most personal and business items, except:
 Firearms, ammunition, or explosives
 Food or pet food
 Hazardous or flammable materials
 Plants, animals, or living things
 Cash or legal documents
 Irreplaceable valuables
 Stolen property
If you’re unsure about an item, please contact us.

How secure is your self-storage facility?

Our Drayton Valley storage facility includes:
 Fully fenced yard with barbed wire
 Bright LED lighting
 24/7 video surveillance
 Monitored gated access
 Security patrols
Your belongings are protected around the clock.

What storage unit sizes do you offer?

We offer a wide range of drive-up storage units and RV storage in Drayton Valley to fit
household, business, and vehicle storage needs. Our most popular unit sizes include:
 5×10 – Ideal for a dorm room, small apartment, or seasonal items
 10×10 – Fits most one-bedroom apartments
 10×15 – Great for a two-bedroom apartment or small house
 10×20 – Suitable for a three-bedroom home or large furniture

 10×30 – Best for a four-bedroom home, business inventory, or vehicle storage
 7×14 Portable Storage Container – You pack it, we move it for you
 RV and Vehicle Storage – Secure covered and outdoor storage for trailers, boats,
and RVs
If you’re unsure which size is right, our online storage calculator and local team are
happy to help you choose the perfect unit.

How much notice is required to move out?

We accept same-day move-out notice by phone, email, or in person. Please notify us
before leaving your storage unit to avoid additional rent charges, and remember to take
your complimentary lock with you so our team knows your move-out is complete.

When can I access my storage unit?

Access is available daily from 6:00 AM to 11:00 PM using our secure mobile app.

What are your office hours?

Our office hours for in-person and phone support are:
 Monday–Friday: 9 AM – 4:30 PM
 Saturday (On Call or by Appointment): 10 AM – 2 PM
 During these hours, you can speak directly with a member of our local team.
Outside of office hours, you can contact us online or leave a message and we’ll
respond as soon as possible.

How can I pay for my storage unit?

You can pay your storage bill using any of the following methods:
 Online through our secure payment portal, available 24 hours a day
 In person during office hours
 By phone during office hours
All online payments are processed securely for your convenience. If you need any help
paying online, our friendly local team is happy to walk you through the process — just
contact our office for assistance.

Can I get 24-hour access?

After-hours access may be available for approved business or special circumstances.
Please contact our office to discuss your needs.

Can I live in a storage unit or RV on site?

No. Living on-site is prohibited by law.

Still Have Questions?

Contact Drayton Valley Storage today to speak directly with our friendly local team. We’re
happy to help you find secure, affordable storage in Drayton Valley. You can reach us by
phone at 877-514-7525 or by email at draytonvalleystorage@gmail.com.